Do you want to return the purchased socks or socks, either because the goods do not meet your expectations or for any other reason? Within 30 days of receiving the goods, you can request their return.

To get the socks back, they must be with the original packaging and label as well as:


    Have a good commercial look:


    Do not be washed;


    Do not be trampled;


    Do not be dirty;


    Do not be broken;


    Do not be carried;



If you wish to refund the amounts paid for goods and delivery by a repayment payment, they will also be paid to the courier by a refund on receipt of returned goods.


If you have paid with a bank card, then the amounts will be returned to the card account for up to 7 (seven) business days.

In cases of return, courier shipping charges are covered by the customer, unless our fault is ours.

In cases of returning goods, we recommend that you first contact us by e-mail: info@bysocks.com, to specify all details of return and / or change. We assure you that we will do our best to keep you satisfied!

In case you want to return products, please fill out the form below: